Privacy Policy
Last updated: January 7, 2026
GlowTheory ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
1. Information We Collect
Information You Provide
- Account information (name, email address)
- Profile information (skin type, concerns, preferences)
- Photos you upload for skin analysis
- Skincare routine and product information
- Communications with us
Automatically Collected Information
- Device information (model, operating system, unique identifiers)
- Usage data (features used, time spent, interactions)
- Log data (IP address, browser type, access times)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain our Service
- Analyze your skin and generate personalized recommendations
- Create and manage your skincare routines
- Send you notifications about your routine and reminders
- Improve and optimize our Service
- Communicate with you about updates and features
- Prevent fraud and ensure security
- Comply with legal obligations
3. AI and Machine Learning
We use artificial intelligence and machine learning technology to analyze your photos and provide skincare recommendations. Your photos are processed using Google's Gemini AI and MediaPipe technology. Image processing may occur on our servers or Google's servers. We do not use your photos to train AI models without your explicit consent.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Firebase (Google Cloud), AI processing services, analytics providers
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Storage and Security
Your data is stored using Google Firebase and Cloud infrastructure. We implement industry-standard security measures including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@glowtheory.app
7. Children's Privacy
Our Service is not intended for children under 13 years of age (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
9. Third-Party Services
Our Service may contain links to third-party websites or services (such as product retailers). We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information.
10. Push Notifications
We may send push notifications to remind you about your skincare routine or inform you of new features. You can disable notifications in your device settings at any time.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@glowtheory.app
Address: [Your Business Address]
For users in the European Economic Area (EEA), United Kingdom, or California: You have additional rights under GDPR, UK GDPR, or CCPA respectively. Please contact us for more information about exercising these rights.