Terms of Service

Last updated: January 7, 2026

Please read these Terms of Service ("Terms") carefully before using the GlowTheory mobile application and website (collectively, the "Service") operated by GlowTheory ("we", "us", or "our").

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Service Description

GlowTheory is a personalized skincare recommendation platform that uses artificial intelligence to analyze your skin and suggest customized routines. Our Service provides:

  • AI-powered skin analysis using photos
  • Personalized skincare routine recommendations
  • Product suggestions and tracking
  • Educational skincare content

3. Medical Disclaimer - IMPORTANT

GlowTheory is NOT a medical service and does not provide medical advice, diagnosis, or treatment.

Our Service is for informational and educational purposes only. The skin analysis and recommendations provided by our AI are not a substitute for professional medical advice, diagnosis, or treatment. We do not claim to diagnose, treat, cure, or prevent any skin conditions or diseases.

Always consult with a qualified healthcare professional, dermatologist, or medical doctor regarding:

  • Any medical concerns about your skin
  • Skin conditions requiring medical attention
  • Before starting any new skincare regimen
  • If you experience adverse reactions to products

Never disregard professional medical advice or delay seeking it because of information provided by our Service.

4. User Accounts and Responsibilities

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Be at least 13 years old (or 16 in the EEA)
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

5. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose
  • Upload photos of anyone other than yourself without consent
  • Attempt to reverse engineer or hack the Service
  • Scrape, mine, or collect data from the Service
  • Interfere with the proper functioning of the Service
  • Impersonate any person or entity
  • Transmit viruses, malware, or harmful code

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by GlowTheory and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any photos or content you upload. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and analyze such content solely to provide you with the Service.

7. Product Recommendations and Third-Party Links

We may recommend skincare products and provide links to third-party retailers. We do not manufacture, sell, or endorse any specific products. We are not responsible for the quality, safety, or efficacy of any products you purchase. Product purchases are solely between you and the retailer.

We may earn affiliate commissions from product purchases made through our links. This does not affect the price you pay or our recommendations.

8. Disclaimers and Limitations of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Results from using the Service will be accurate or reliable
  • Product recommendations will work for your specific skin
  • Any errors in the Service will be corrected

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Indemnification

You agree to indemnify and hold harmless GlowTheory, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

10. Subscription and Payments

Some features of the Service may require a paid subscription. Subscription fees are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method for all fees incurred.

You may cancel your subscription at any time through your account settings or app store subscription management. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial periods.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitute acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association].

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@glowtheory.app
Address: [Your Business Address]

By using GlowTheory, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.